When you’re out on the road in your Chevrolet vehicle, encountering an unexpected issue can be stressful. However, with Chevy’s Roadside Assistance service, peace of mind is part of the ownership experience. For new Chevrolet owners, this program offers convenience and security, at no additional cost, for a specified period after the purchase of their vehicle. This coverage includes help with flat tires, running out of gas, or mechanical failures, providing crucial support when it’s needed most.
This complimentary service typically covers you for the first 5 years or 60,000 miles, whichever comes first, as part of Chevrolet’s commitment to customer care. Not only does Roadside Assistance enhance your driving experience, but it also underscores Chevrolet’s dedication to reliability and customer satisfaction. Should an incident occur, assistance is available 24/7, and you can access it through a toll-free number or, for even greater convenience, through the OnStar service if your vehicle is equipped with it.
We understand the importance of keeping you mobile and safe, and Chevy’s Roadside Assistance plan is designed to ensure just that. Whether you need a tow, fuel delivery, or help with a flat tire, the program is designed to get you back on the road as quickly and seamlessly as possible. Our emphasis on providing dependable and accessible services reflects our commitment to not only meet but exceed your expectations for automotive care and support.
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Is Chevy Roadside Assistance Free?
When you purchase a new or certified pre-owned Chevrolet vehicle, you’re often provided with a complimentary period of Roadside Assistance. This program includes a suite of services aimed at helping drivers when they encounter trouble on the road.
What Is Roadside Assistance
How to Use Your Roadside Assistance
To access Roadside Assistance from Chevrolet, you can either call the dedicated EV Toll-Free Number 1-888-811-1926 or push the OnStar button in your Chevrolet vehicle if it’s equipped. Trained Advisors are available 24/7 to respond to your needs, providing an efficient and reliable service experience whenever you require assistance.
Common Roadside Issues and Solutions
| Common Issue | Solution |
| Flat Tire | Roadside Assistance provides tire changes. |
| Out of Fuel | Emergency fuel delivery is available to get you to the nearest station. |
| Dead Battery | Battery jump-start service will help you restart your vehicle. |
| Vehicle Lock-Out | Lockout service to help you regain access to your vehicle. |
| Emergency Tow | If your vehicle can’t be driven, towing to the nearest Chevy dealer is provided. |
We aim to resolve these common issues on the spot whenever possible, so we can help you avoid the inconvenience of a prolonged interruption to your journey. If you’re uncertain about whether a service is covered, don’t hesitate to reach out to us for help.
OnStar Services and Benefits
OnStar provides a comprehensive safety net, offering roadside assistance for a variety of incidents through multiple subscription plans. Our services are accessible around the clock, every day of the year, providing peace of mind for drivers.
The Role of OnStar in Roadside Assistance
OnStar’s involvement in roadside assistance is fundamental for ensuring drivers receive help during vehicle-related emergencies. Our specially trained advisors are available 24 hours a day, 365 days a year, to respond to calls for assistance. If you encounter trouble on the road, such as a flat tire or a drained battery, pressing the OnStar button in your Chevrolet vehicle connects you to an advisor who can dispatch services to your location.
OnStar for Emergencies and Security
Our main objective is to ensure your safety and security on the road. During emergencies, whether it’s an accident or a critical vehicle issue, pressing the OnStar button immediately alerts an advisor who can send emergency services to your precise location. The advisors can provide crucial real-time support until assistance arrives.
Subscription Plans and Features
We offer various OnStar plans tailored to different needs. Each plan provides access to essential services like roadside assistance. For example, the Safety & Security Plan includes key services like vehicle mobile app access, which allows you to request help directly from your smartphone. Additionally, subscribers can utilize the OnStar Guardian app to access roadside assistance even when they’re not in their vehicle.
| Service | Description | Access |
| Roadside Assistance | Help with tires, fuel, and more | OnStar Button/Vehicle Mobile App |
| Emergency Services | Immediate aid for accidents | OnStar Button |
| OnStar Guardian App | Assistance outside the vehicle | Smartphone |
Comprehensive Warranty and Maintenance Plans
Chevrolet’s commitment to customer satisfaction extends beyond the dealership with comprehensive warranty and maintenance plans designed to bring peace of mind on the road. Leveraging these plans effectively can save costs and enhance vehicle longevity.
Maximizing Your Vehicle’s Warranty
We understand the value of a robust warranty. Our vehicles come with a standard bumper-to-bumper limited warranty for 3 years/36,000 miles and a powertrain limited warranty for 5 years/60,000 miles. This includes the engine, transmission/transaxle, and transfer case.
Warranty extras such as anti-corrosion and rust-through protections, as well as courtesy transportation, add premium value without added costs. For those seeking even greater protection, extended warranties are available to cover beyond the standard terms.
Routine Maintenance for Longevity
Adhering to a strict maintenance schedule is our key to ensuring every Chevrolet runs optimally.
We rely on certified service experts to perform oil changes, multi-point vehicle inspections, and recommend any necessary parts replacements. Access to connected services allows scheduling service effortlessly, providing convenience and ensuring routine maintenance is never missed.
| Maintenance Item | Recommended Schedule |
| Oil Change | Every 7,500 miles or 6 months |
| Tire Rotation | Every 7,500 miles |
| Brake Inspection | As part of the multi-point inspection |
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