Can You Schedule a Tow with AAA: Understanding the Process

When your vehicle is stranded, knowing you can rely on AAA for roadside assistance provides significant peace of mind. One question we often encounter is whether it’s possible to schedule a tow with AAA in advance. AAA offers efficient 24/7 roadside service to its members, with several ways to request help. For the quickest response, members can use the AAA Mobile app or text HELP to a designated number, which prompts AAA to send a link to the service request form.

A phone with AAA's number dialed, a car in need of towing in the background

Understanding the specifics of the different AAA membership plans is crucial, as the benefits, including towing services, vary. Standard AAA membership, often referred to as Classic, includes towing services to the nearest repair facility. Upgraded memberships, such as Plus and Premier, provide extended towing coverage, offering longer tow distances. If a member’s vehicle cannot be safely driven, AAA will tow it to an approved repair site, based on the member’s coverage level.

Occasionally, members inquire if it’s possible to arrange towing for a future date; while AAA can accommodate this, it is not included under the typical membership services. What sets AAA apart is the immediacy of assistance after a service request is made, ensuring prompt help when it’s most needed. This makes AAA a reliable companion for both emergency situations and general roadside support. With AAA, members can confidently travel, knowing that help is just a call or click away, any time of day, or night.

Can You Schedule a Tow with AAA?

AAA provides a suite of benefits for drivers on the road. Our membership plans cater to the diverse needs of drivers, ensuring peace of mind with comprehensive coverage and 24/7 emergency roadside assistance.

Types of AAA Memberships

Membership Type Classic Plus / Plus RV Premier
Towing Distance Up to 5 Miles Up to 100 Miles One Tow up to 200 Miles
Roadside Services Calls Up to 4 Calls per Year Up to 4 Calls per Year Up to 5 Calls per Year

Our memberships are tailored for the individual requirements of our esteemed AAA members. From our Classic membership designed for the occasional commuter to our Premier membership for the frequent traveler, we provide services to match your lifestyle.

Comprehensive Coverage Details

We don’t just tow vehicles.

Beyond towing, we offer a breadth of services:

  • Roadside Assistance: Assistance for issues like flat tires, dead batteries, and lockouts.
  • Fuel Delivery: If you run out of gas, we’ll deliver fuel to get you back on the road.
  • Locksmith Services: Should you find yourself locked out of your car, we provide locksmith service to help you gain entry.

How to Use AAA Roadside Assistance

When you need us, getting help is straightforward:

Requesting assistance is just a few taps away:
  • Through the AAA Mobile App: A convenient method to request help and track the technician.
  • By Phone: Call the provided AAA service number for immediate assistance.
  • Online: Use the AAA Digital Roadside Request tool to request service with ease.

With every request, we aim to dispatch a technician as quickly as possible to aid with roadside issues. Whether it’s a tow, a jump-start, or emergency fuel delivery, we strive to ensure all our members’ needs are thoroughly taken care of with professionalism and efficiency.

Troubleshooting Common Roadside Issues

When you’re faced with roadside difficulties, knowing how to troubleshoot common issues can be crucial in getting back on the road swiftly. We’ll guide you through handling fuel shortages, tire troubles, and lockouts effectively.

What to Do If You Run Out of Gas

If you find yourself with a dry tank, the first step is to ensure your safety. Pull over to the roadside and turn on your hazard lights. If you have an emergency fuel delivery service like AAA, call for assistance. They can provide you with enough fuel to reach the nearest gas station. It’s essential to know whether your vehicle runs on gasoline or diesel to avoid engine damage.

Dealing With Flat Tires and Battery Problems

When it comes to flat tires, having a usable spare is vital. If you can, safely replace the flat tire with the spare. For those not confident changing a tire, or if a spare isn’t available, tire service options like AAA can help either reinflate or replace the tire.

If a dead battery is the issue, our battery service can test the battery and charging system and possibly provide a battery replacement to get you moving again.

Keys Locked Inside Vehicle

If your keys are locked inside your vehicle, stay calm. If you have access to locksmith services through your roadside assistance, give them a call.

⚠️ A Warning

Never try to break into your own vehicle, as this could cause damage or trigger an alarm.

Locksmiths have the right tools to safely unlock your vehicle and retrieve your keys so you can continue your journey without harm to your vehicle.

Exploring Additional AAA Services

As a trusted provider of roadside assistance, our AAA services extend beyond emergency towing to include comprehensive solutions for various automotive needs.

Insurance and Reimbursement Policies

Insurance Coverage:
For covered incidents, members may be entitled to certain reimbursements. Policies typically address costs for rental cars, minor repairs, and parts associated with towing services. It’s crucial to review your membership terms, as certain restrictions apply.
Claim Process: Promptly file a claim if eligible, providing required documentation like receipts and a photo ID. Our team can guide you through the claim process, ensuring a smooth reimbursement procedure.

Using the AAA App and Membership Card

Download the AAA Mobile App for efficient roadside service requests and easy access to your digital membership card—always carry a physical card as backup. Present either with a photo ID for services.

Preferred Mechanics and Auto Repair Services

Service Preferred Mechanics Benefits for Members
Auto Repair AAA Approved Quality service at certified garages, with a 24-month/24,000-mile warranty
Routine Maintenance Preferred Network Discounts on labor, parts, and maintenance services

Joining our network ensures you benefit from services of preferred mechanics and auto repair centers vetted by AAA. These garages provide reliable service, often with special pricing or extended warranties for our members.

Maximizing Membership with AAA

When we find ourselves stranded with a vehicle that won’t start, AAA’s towing service comes to the rescue, operating 24 hours a day, seven days a week. With a variety of membership levels, such as AAA Plus, we can ensure we’re never left stranded for long, whether we’re in the U.S. or Canada.

Understanding AAA Plus

  • Includes tow benefits up to 100 miles.
  • Access to tire change services.
  • Covers both the U.S. and Canada.

Emergencies don’t wait, and neither does AAA. This support extends beyond just a simple tow; if we need a tire change or battery service, AAA has us covered.

Member Tip: Always keep your AAA card and phone number handy in your wallet or saved in your phone for quick access during emergencies.

To take full advantage of your AAA membership, stay proactive about your vehicle’s maintenance. Routine checks can prevent the stress of roadside breakdowns. Remember, AAA isn’t only about emergencies – it can also help us with travel planning, providing peace of mind on road trips.

Your AAA Toolbox

  • 🔧 Book travel with AAA experts.
  • 🚗 Utilize AAA’s app for fuel discounts.
  • 💳 Keep tabs on your membership and insurance bills via reminders.
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