Toyota Entune App Not Working: Easy Troubleshooting Steps

The Toyota Entune app not working may lead to various problems such as some app-dependent features like remote start, lock or unlock, and vehicle diagnostics becoming unavailable.

Toyota Entune App Not Working

For this reason, you have to know how to troubleshoot this app so that you can get it working again. In this post, we have discussed various steps for resolving this issue.

Check out the steps below and you will be able to troubleshoot the Entune app on your own.

How To Fix Toyota Entune App if It’s Not Working

To fix Toyota Entune app if it’s not working, you can try doing a soft reset, a hard reset, or a software reset. Make sure to set up the system properly after resetting. In addition, you can also try using the App Suite or fix the settings.

Entune is an infotainment system used in select Toyota models. It is designed to give drivers access to audio and navigation features on their vehicles, as well as the ability to connect to compatible mobile devices. 

– Soft Reset

While the Entune app is a useful and convenient feature, it can also be prone to technical issues, leading to a range of app problems such as the app crashing, freezing, or not responding. If you find yourself in this type of situation, a soft reset may be just the thing to get your Toyota app back up and running. A soft reset is a troubleshooting method that can be used to address several issues, including technical issues with the Toyota Entune app.

It works by rebooting the system, and can often solve issues that would otherwise be difficult or impossible to resolve. This basic procedure of rebooting is a common troubleshooting technique for the Entune app. To do a soft reset for the Entune app, you first need to disconnect any connected Bluetooth or USB devices. Next, turn off your vehicle’s ignition and wait ten seconds, making sure all electricity sources are off.

Next, you should press and hold the power button on your vehicle’s stereo head unit until all the lights go out and you get a black screen. Lastly, while keeping your finger on the power button, turn the ignition back on to restart your car. This will complete the soft reset process, and the Entune app should now be able to work properly. Before attempting a soft reset, it’s important to note that the process may not always be successful.

This is especially true if the issue is related to a device or software on the user’s end rather than an issue with the Entune app itself. In these cases, further troubleshooting may be necessary, as a soft reset may simply not be enough to resolve the issue.

– Hard Reset

When the Toyota Entune app is not working, a hard reset is one of the more reliable solutions. Performing a hard reset takes only a few moments and is relatively easy to execute successfully. A hard reset is an equivalent of turning a machine off and then on again. When conducting a hard reset, the system is restored to its original factory settings, wiping out all changes and deleting any personal information.

Hard Reset to Solve Toyota Entune App

It is a solution most frequently used to fix malfunctioning apps. It is worth noting that a hard reset is an extreme measure and should only be used as a last resort. To perform a hard reset when the Toyota app is not working, open the app and click “Settings.” Then, select “Restore Default Settings,” which will lead to a blank screen at first, and then reset the app to its original configuration. 

Some versions of the Entune app may prompt users for an administrator username and password. Check the user manual for details. Once the reset is complete, relaunch the app. If the hard reset does not seem to solve the problem, or the app continues to malfunction, further diagnostic testing may be necessary.

The most common issue is inaccurate or outdated GPS data. Check the GPS settings and verify that they are correct. An incorrect setting can cause unexpected errors. It is also important to check for available system updates, as newer versions of the app may address certain problems.

– Software Reset

When operating a Toyota car that’s equipped with the Entune App, drivers may encounter several software issues. These issues can range from slow performance to complete app shutdowns. In any of these cases, it’s important to understand how to perform a software reset when the Toyota Entune App isn’t working. A software reset is an operation that effectively restores the Entune App to its original, factory settings.

Software Reset on Toyota Entune App

This reset is preferable to a complete power reset, which applies to the entire infotainment system, and can fail to solve the problem and require additional hardcore troubleshooting. To perform a software reset, follow these steps. Open the Entune App on your mobile device, then on the upper-right corner of the display, press and hold the “gear” icon for five seconds. This will open the “Settings and Preferences” menu.

Within the menu, locate the “Software Reset” option and hit “OK” to begin the process. Next, follow the on-screen instructions for finishing the reset. Performing a software reset is typically helpful in resolving issues. It’s important to note, however, that any previously saved information, such as usernames, passwords, and saved channels, will be erased in the process.

Currently, all Toyota vehicles equipped with the Entune App do not support automatic software backups. That’s why it’s best to avoid a software reset unless deemed necessary. If the Entune App is still not working after a successful software reset, you may need to proceed with the steps given below.

– Further Set Up After Resetting

Because the reset process erases all data and settings on your system, you must repeat the setup process to get your system working properly. Here are the steps to take. From the main menu, navigate to “Setup.” On the home screen of your Entune system, click the “Setup” button, which will open the setup menu.

To configure your system, follow these steps: The setup wizard will walk you through several steps to configure your system. You’ll be prompted to choose a language, set the time and date, and make other changes.

If necessary, connect your phone to the system via Bluetooth, but if you use your phone with your Entune system, you may need to reconnect your phone after the reset. To connect your phone via Bluetooth, follow the on-screen instructions.

Check to see if the Entune App is now operational. Check to see if the Entune App is properly working after you’ve completed the setup process. If so, you’re good to go, but if not, try some of the other troubleshooting steps we mentioned earlier.

– Using App Suite

Configuring the Entune App Suite after successfully troubleshooting the Toyota app can seem complicated, but the task is fairly straightforward. Once you become familiar with the app and the associated settings, the process is relatively simple. First, it is important to understand the basics of Entune. 

When Entune is not working, you must first check if the system is properly configured. To begin configuring Entune, you first must ensure that the device has an active internet connection. If the device is connected, you can then check to see what version of the app is running on the device.

The most recent version of Entune can be downloaded on both the Apple App Store and the Google Play Store. Once the latest version of Entune is installed, you will need to log into your personal account. To do so, you must provide your account usernames and passwords. If you have not set up your account yet, you need to register one with Toyota. After registering, the user’s account information will be sent to you, which you can then use to log into your account.

The next step is to connect the device to the vehicle. This can be done using either Bluetooth or USB cable. For those users who are using Bluetooth technology, the pairing process must be started from the Settings menu of the vehicle. Once connected, you have to permit Entune to access the vehicle’s components.

If the connection error is successfully solved, you can then select “App Suite” from the main menu of the Entune application. At this point, you should be able to begin configuring the application. Depending on the specific version of Entune, you may be able to adjust the settings for most of Entune’s features. These features can include navigation, traffic, points of interest, and more.

– Settings of Navigation, Display, and Info

This is a troubleshooting step that you can take if the Entune App is still not properly working after a reset and an update to the App Suite. This step entails adjusting your navigation, display, or information settings to ensure that they are correctly configured and are not interfering with the Entune App.

To access these settings, go to your Entune system’s “Setup” menu and select “Navigation,” “Display,” or “Info,” depending on the setting you want to change.

You can then make any necessary changes to the settings and see if the Entune App works properly. GPS settings, screen brightness, and audio output are some examples of settings that may need to be adjusted.

If you’re not sure which setting is causing the problem, try adjusting each setting one by one and seeing if the Entune App works after each change. If none of these troubleshooting methods work, you may need to contact Toyota motor customer service.

How Do You Update Entune on Toyota?

To update Entune on Toyota, first you must access the MyToyota customer profile website and log in using your email address and password. Once logged in, select “MyToyota” followed by “Entune Update” to begin the process. You will need your mobile phone for this.

Update Entune App on Toyota

Depending on which Entune version you have installed, you may need to connect your vehicle to a compatible mobile device such as an iPhone or Android device. Using that device, navigate to the App Store (for iOS) or Google Play Store (for Android) and search for “Toyota Entune;” install the application and launch it on your phone.

Follow the prompts until your vehicle’s software has been updated with the latest versions of maps, audio systems, and other features provided by Entune technologies. Updating Entune on Toyota is a straightforward process.

Frequently Asked Questions

1. What Is Preventing Toyota Entune from Establishing a Connection?

The main reason preventing Toyota Entune from establishing a connection is related to the performance of a vehicle’s onboard connectivity. It is important to ensure that your vehicle’s software is up-to-date, as incompatibilities or errors in the software can prevent successful connections from occurring.

Furthermore, it could be that the approximate location of a vehicle does not pick up a signal from an available Wi-Fi source, or cellular data coverage may not be strong enough for a connection. Lastly, there may be issues with how certain settings are configured on the Entune application and/or within a mobile device itself.

2. Is Toyota Entune Compatible With Android Devices?

Yes, Toyota Entune is compatible with Android devices, but since the system runs on proprietary software, users must follow some steps to get their Android phones to work with it. These steps include downloading the Android app from Google Play Store and connecting their device via Bluetooth or USB cable.

Toyota Entune is a suite of multimedia applications integrated into some Toyota vehicles. It offers infotainment, navigation, mobile apps, and additional connected services, as well as support for both Android and Apple devices.

Once the necessary configurations are made, users can access a range of features such as controlling music playback directly from the head unit, hands-free calling, sending text messages, and live traffic updates. For enhanced safety, while driving, Android Auto is also supported by Toyota Entune.

How Can I Troubleshoot Issues with My Toyota Entune App?

If you’re facing problems with your Toyota Entune app, troubleshooting can help. Ensure you have the latest app version installed and restart your phone. If the issue persists, check your device’s compatibility with Entune and ensure a stable internet connection. If needed, consult your Toyota garage for assistance with the Toyota garage door opener: easy Homelink operation.


We hope our troubleshooting guide for the Toyota Entune app not working will help you easily fix your Entune app problem.

Here are some last-moment tips you can keep in mind:

  • Always start with the soft reset step if you ever occur any problem with Entune.
  • Never go for the hard reset before performing the soft reset because then you will have to configure everything from the beginning.
  • Don’t forget to check for updates for the app so that you don’t have to troubleshoot in the first place.

Always remember to consult experts if you don’t understand a particular feature. However, if you follow our tips and guide properly, you can easily fix your Entune app if it is not working.

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